Shipping Policy

Wicked Herbal Tea users Australia Post for all domestic and international shipping requirements.

-----------------------------------

All parcels shipped by Wicked Herbal Tea include tracking and require signature on delivery (at no extra cost). If no one is available at your nominated shipping address, Australia Post will take your parcel to the nearest Australia Post outlet where you can collect and sign for receipt of your parcel.

Should you wish to provide authority to safedrop your parcel in the event that you will not be present at your nominated address to sign for it, please notate this in the notes/comments section prior to checkout.

All orders of in-stock items received by ALT prior to 3pm Australian Eastern Standard Time (3pm AEST, 1pm WA) will be shipped the same day.

Australia Post

Express Post Delivery

FLAT RATE

$9.90 (Gst Incl)

Coverage Australia Wide 1-2 Day Service

Overnight into Inner City Addresses of Most Australian Capital Cities.

Any tracking numbers provided to Wicked Herbal Tea by Australia Post will be provided to you via email to the email address supplied on the order that you have placed. This will allow you to track your item as it makes its way to you.

Please ensure that you carefully enter your correct email address so that you do receive the status updates and tracking numbers.

All Australia Post services listed above are bound by Australia Posts Terms & Conditions. For more information on postage timeframes and delivery schedules please refer to www.auspost.com.au

It is however important to note. Postage in Australia is expensive, our postage costs are greater than the amount we charge customers. We try to take a hit in order to keep the postage charges fair and reasonable.

Overall, we provide a number of options for you, our customers to choose from which are designed to fit with your needs and demands on the products that you are purchasing.

International Shipping

We ship internationally, here are a few things that you need to be aware of...

Wicked Herbal Tea will only except Bank Transfer of funds for International orders.

We have been seeing an increase of fraudulent orders originating pre-dominantly from SE Asia which has costs us thousands of dollars and as such these rules will be adhered to and an email or text message will not help.

All International parcels are sent via Australia Post using either Registered Post International or Express Post International. The choice is yours (varies by country) and the selection is made by you prior to checking out.

Registered Post International is a non-trackable service however requires a signature for delivery.

Express Post International is a trackable and signature required service that is a lot faster and more reliable than Registered Post International.

Postage time frames for International Shipping vary according to the country that you reside.

All parcels shipped internationally will have a customs declaration completed by Adult legal Tonics in accordance with Australian Law. This Customs declaration will have a truthful description of goods contained within.

All customs and import duties imposed by the country of destination are the responsibility of the purchaser.

Please do not ask us to under-declare or fraudulently complete the customs paperwork. If you expect this of us then you are dealing with the wrong company.

If the Customs or Border Revenue service of your country requests a payment of Duty or Tax prior to the delivery of your package, this cost is to be borne by you.

Wicked Herbal Tea take NO responsibility with any customs or tax issues once the parcel has been shipped by us.

For any and all international consignments, once the parcel has been supplied by us to Australia Post our involvement with any issue relating to this parcel is of a non-monetary kind.

Wicked Herbal Tea will not replace lost or un-delivered parcels and take no responsibility for the package once we have shipped it.

If you have any reservations or doubts in relation to shipping from Australia to your country, refer to www.auspost.com.au for further information or contact us here at Wicked Herbal Tea.

All prices are in AUD.

Prices shown are GST Inclusive