FAQ
POSTAGE
Orders require 24-48 hours processing time. You will receive an “order complete” email from sales@wickedherbaltea.com, this means your order has been packed (not posted) once the orders are delivered to the post office and scanned in you will receive a tracking number from Australia Post.
All deliveries are now processed directly through Australia Post.
You will receive an email from Australia Post (noreply@notifications.auspost.com.au) with your tracking details and real-time updates!
IMPORTANT! If you have not received an email please double check your junk/spam mail.
If you selected EXPRESS POST at checkout. Your estimated delivery time is:
- To NSW: 1-2 business days
- To VIC: 2-3 business days
- To QLD: 2-3 business days
- To SA: 2-3 business days
- To WA: 3-4 business days
- To NT: 3-5 business days
- To TAS: 2-3 business days
- To ACT: 1-2 business days
Reference: Domestic delivery times – Australia Post (auspost.com.au)
PLEASE NOTE: REGUALR/PARCEL IS NO LONGER AVAILABLE AS OF THE 14/03/23!
If you selected REGULAR/PARCEL POST at checkout. Your estimated delivery time is:
- To NSW: 3-4 business days
- To VIC: 3-5 business days
- To QLD: 3-5 business days
- To SA: 4-7 business days
- To WA: 7-11 business days
- To NT: 7-13 business days
- To TAS: 4-6 business days
- To ACT: 3-4 business days
Reference: Domestic delivery times – Australia Post (auspost.com.au)
There may be a disruption that impedes the ability of Australia Post to deliver on time.
View Domestic delivery disruptions and service updates HERE
Yes we do! We use Australia Post Express Post. Please see estimated delivery times above.